Privacy Policy
Last Updated: May 17, 2023
This Privacy Policy (the "Policy") describes how Shape Labs, Inc. and its affiliates ("Shape", "us", "our") collect, process, disclose, share, and secure your Personal Information. You agree to the terms of this Policy and expressly consent to the collection, use, and disclosure of your personal data in accordance with this Policy. You may withdraw your consent at any time, by making a request as set out below. The withdrawal of consent shall not affect the lawfulness of any processing of your personal data carried out prior to your withdrawal of consent.By signing up for our email newsletter, purchasing our products, or using the ShapeScale App, you agree to let us collect and use your personal information as described in this Privacy Policy. Therefore, before you provide us with any personal information, you should review this Privacy Policy in its entirety and understand its terms. We may update the Policy from time to time, so please check it occasionally.
This Policy describes:
This Policy describes:
- Personal Information We Collect and Use
- How We Collect Your Personal Information
- How We Use Your Personal Information
- How We Disclose Your Personal Information With Third Parties
- How We Retain Your Personal Information
- How We Protect Your Personal Information
- Ability to Access, Update and Correct Personal Information
- California Privacy Rights
- Changes to the Policy
- How to Contact Us
We collect info about you when you use our services. We use it to provide you with services, improve products, market to you.
We may share with 3rd parties who help us. We keep for as long as needed or required by law. We protect from unauthorized access, use, disclosure. You have right to access, update, correct, delete info.
We may share with 3rd parties who help us. We keep for as long as needed or required by law. We protect from unauthorized access, use, disclosure. You have right to access, update, correct, delete info.
Personal Information We Collect and Use
We may collect, use, store, and transfer different kinds of Personal Information about you when you sign up for our email newsletter, purchase our products, or use the ShapeScale App. This includes:
Newsletter Information: If you sign up for our newsletter, we collect your name, email address, and other information you provide. We use this information to send you updates about ShapeScale, respond to inquiries, and forecast production and shipment numbers.
Purchasing Information: When you purchase our products, we collect customer information (such as name, postal address, email address, mobile or other telephone number, birth date, height, weight, and gender), purchase and order information, shipment information (such as delivery address, and billing address), and client care information (such as client service inquiries, comments, and repair history). We use this information to provide products or services to you, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and improve our business.
ShapeScale App Information: If you use the ShapeScale App, we collect customer information (such as name, postal address, email address, mobile or other telephone number, birth date, height, weight, measurement data, and gender), client care information (such as client service inquiries, comments, and repair history), and device information (such as version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site). We use this information to provide products or services to you, improve our business, and optimize our Site.
Newsletter Information: If you sign up for our newsletter, we collect your name, email address, and other information you provide. We use this information to send you updates about ShapeScale, respond to inquiries, and forecast production and shipment numbers.
Purchasing Information: When you purchase our products, we collect customer information (such as name, postal address, email address, mobile or other telephone number, birth date, height, weight, and gender), purchase and order information, shipment information (such as delivery address, and billing address), and client care information (such as client service inquiries, comments, and repair history). We use this information to provide products or services to you, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and improve our business.
ShapeScale App Information: If you use the ShapeScale App, we collect customer information (such as name, postal address, email address, mobile or other telephone number, birth date, height, weight, measurement data, and gender), client care information (such as client service inquiries, comments, and repair history), and device information (such as version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site). We use this information to provide products or services to you, improve our business, and optimize our Site.
We gather your personal details when you subscribe to our newsletter, purchase our products, or use the ShapeScale App.
This includes your name, contact details, and even physical attributes. We use this data to enhance your experience, respond to queries, manage orders, and prevent fraud.
Your interactions with our app also help us improve our services and optimize our site.
This includes your name, contact details, and even physical attributes. We use this data to enhance your experience, respond to queries, manage orders, and prevent fraud.
Your interactions with our app also help us improve our services and optimize our site.
How We Collect Your Personal Information
We collect the personal information listed above through your signing up for our email newsletter, purchasing our products, or using the ShapeScale App.
How We Use Your Personal Information
We will only use your Personal Information when the law allows in accordance with applicable data protection and privacy laws.
Most commonly, we will use your Personal Information in the following circumstances:
Most commonly, we will use your Personal Information in the following circumstances:
- Where we need to provide services to you.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
- Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
How We Disclose Your Personal Information
We do not and will not sell, rent out, or trade your personal data to any third parties. Your personal data may be transferred (including access or storage) outside of your home jurisdiction, including countries whose laws may not offer the same level of protection for personal data as are enjoyed within your home jurisdiction.We collect the personal information listed above through your signing up for our email newsletter, purchasing our products, or using the ShapeScale App.
How We Retain Your Personal Information
We will only retain your personal data as long as is necessary for business purposes. We may also retain your personal data if reasonably necessary to comply with legal, regulatory, or internal policy requirements.
How We Protect Your Personal Information
We are committed to safeguarding and protecting your personal data and have implemented and maintained technical, administrative, and physical safeguards designed to ensure a level of security appropriate to protect your personal data from accidental or unauthorized destruction, loss, alteration, disclosure, or access.
We collect your personal information when you interact with us, like subscribing to our newsletter or using our ShapeScale App.
We use this data to provide services, comply with legal obligations, and for legitimate interests, always respecting your rights.
We don't sell or trade your data, but it may be transferred outside your home jurisdiction.
We retain your data as long as necessary for business or to meet legal requirements.
We're committed to protecting your data with technical, administrative, and physical safeguards against unauthorized access or loss.
We use this data to provide services, comply with legal obligations, and for legitimate interests, always respecting your rights.
We don't sell or trade your data, but it may be transferred outside your home jurisdiction.
We retain your data as long as necessary for business or to meet legal requirements.
We're committed to protecting your data with technical, administrative, and physical safeguards against unauthorized access or loss.
Ability to Access, Update and Correct Personal Information
Shape wants your Personal Information to be complete and accurate. You represent and warrant that all information you provide in connection with your use of the website and ShapeScale app will be complete and accurate and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your Personal Information, please contact us at hello@shapescale.com.
Children’s Privacy
If a minor under 13 submits personal data to us and we learn that the personal data is the information of a minor under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal data from a minor under 13, please contact us at hello@shapescale.com.
California Privacy Rights
Upon verification of your identity, you may:
- Request disclosure of the categories of Personal Information we collect.
- Request deletion of your Personal Information, subject to the exceptions provided by law.
- Request correction of inaccurate Personal Information.
Requests can be submitted by calling us at (833) BY-SHAPE or by emailing us at hello@shapescale.com. Please note that these rights apply only to California consumers.Upon verification of your identity, you may:
Changes to This Privacy Notice
Shape may modify or update this Policy from time to time. We encourage you to revisit this page often to remain fully informed of our Policy or you can contact us at any time to obtain the latest copy of this Policy.
How to Contact Us
If you have any questions about this Policy or wish to make a request or exercise any of your rights as set out above, please contact us by email at hello@shapescale.com. Our Customer Service Division will acknowledge the receipt of your message in a timely manner and generally within two business days of the submission of your message, provided that it is accompanied by accurate contact information. The Customer Service Division will formally respond to you within 30 days of the submission of your message unless there are exceptional circumstances, in which case we will inform you of such circumstances.